Home   |   About Us   |   Contact Us

Privacy Policy

You are in control of the information you provide to Travel Apollo.
As a member of Travel Apollo, you are in complete control of your travel-planning needs. This includes controlling the use of information you provide to Travel Apollo. The bottom line is that we respect and will continue to respect the privacy of our customers who use Travel Apollo and the SABRE reservations system.

Because protecting your privacy is important to us, you can be assured that Travel Apollo discloses the following:

What personal information is being gathered by Travel Apollo and how is this information being used?


Member Registration
When you become a Travel Apollo member you provide your name, address, telephone number, e-mail address — which will be your log-in name — a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to complete air, car, and hotel reservations; (iii) to allow us to contact you for customer service, if necessary; (iv) to customize the content of our site to meet your specific needs; and (v) to make product improvements to Travel Apollo. In addition, your e-mail address is collected to send you an e-mail message confirming your new member registration and each reservation you transact online. As a member you will occasionally receive updates from us about fare sales in your area, special offers, new Travel Apollo services, and other noteworthy news items.


Member Profile
Members can choose to provide Travel Apollo with travel preferences, credit-card billing information, ticket-delivery address, travel-agency preferences and other personal information. This information is primarily used to assist members in making reservations quickly without having to type in the same information repeatedly. For example, members can store their airline frequent-flyer numbers so that when a reservation is made on that airline, Travel Apollo can automatically pre-fill the frequent-flyer number input box.

We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future. Occasionally, Travel Apollo will hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project. See "What other information should I know about my privacy?" below.

As a member you will occasionally receive e-mail updates from us about fare sales in your area, special offers, new Travel Apollo services, and other noteworthy news items. We hope you will find these updates interesting and informative. Of course, if you would rather not receive them, please contact us at privacy@Travel Apollo.com. Travel Apollo reserves the right to limit membership to those who will accept e-mails. Members will be notified via e-mail prior to any actions taken.

How can you access, update or correct your information?
At any time, you can view and/or update your Fare Watcher and Travel Apollo's newsletter subscriptions. You can also update your personal profile, which includes member registration and travel preferences information, through the "My Account" link, accessible through the "My Stuff" link on our home page at www.Travel Apollo.com.

What other information should I know about my privacy?
Travel Apollo contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which Travel Apollo has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from Travel Apollo's Privacy Statement. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

In addition to the circumstances described above, Travel Apollo may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Travel Apollo or Sabre, Inc. or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
Any material changes in the way Travel Apollo uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices to privacy@TravelApollo.com. Please reference the privacy policy in your subject line. Travel Apollo will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.

Vacation Specials


This Month's Vacation Destination!

News

If you're traveling in the near future, you should have the most up-to-the-minute information possible. We've created this site just for that purpose. Below, you'll find updated travel information as it pertains to your flights as well as other pertinent scheduling details. As your trip gets closer, check back with Apollo Travel.

Traveler Info & Alerts


Airline Tickets
As a result of the current geopolitical activity, airlines are altering their policies to allow for changes without penalties or service fees.


Apollo Travel will waive its change fees for customers who wish to make changes, consistent with airline policy changes. Simply put: On flights where the airline is waiving its fees, Apollo will waive its fees. Apollo Travel’s Customer Service Representatives will review the policy/parameters published by the issuing airline and advise the customer whether or not the itinerary qualifies for change/reissue at no fee. Bear in mind that -- as with any flight change -- there may be fare differences when making changes.
 


Home   |   About Us   |   Contact Us

Privacy Policy | Copyright © 2003 Apollo Travel, Inc. | 307 N. Michigan Ave Suite 200 Chicago, IL 60601